Services

MRCs are the repositories of information. MRCs work as a one-stop information hub and provide up-to-date information to the prospective, outgoing and returnee migrants to make their migration journey safe. From our Islamabad and Lahore offices, we provide information and answer all the queries of the walk-in clients.

MRCs also act on different methods to disseminate migration related information to the people. As part of our regular work we:

• Raise awareness among people and conduct community education using effective tools and strategies such as awareness meetings in different migration prone districts of Pakistan
• Conduct orientation sessions at the national and union levels as well as at different educational and training institutes
• Observe and conduct special events on national holidays and occasion
• Use hotlines, mobile applications and social media platform to maximise outreach
• Engage with radio, print and electronic media to spread migration information
• Develop and circulate IEC materials, short video messages to deliver migration related information

Counselling is one of the core services offered at the MRC. Clients can benefit from one-to-one consultations at our premises, over the phone (toll-free hotline: +92 304 1112123), WhatsApp (+92 300 0116671, +92 0306-0191919), FB Messenger (https://www.facebook.com/PAKMRC), Twitter (https://twitter.com/mrc_pak) or email (This email address is being protected from spambots. You need JavaScript enabled to view it.). Our counselling is free-of-cost and strictly confidential.

We provide guidance on a number of issues including:

• The processes and procedures involved in all stages of the migration cycle,
• Employment or education opportunities abroad,
• Rights and duties of migrants in destination countries,
• Socio-cultural norms and labour laws of destination countries,
• Verification of overseas employment promoters, government fees and the role of various institutions in the migration cycle.

Providing intending migrants with an opportunity to consult our counsellors will not only enable them to make an informed decision, but also contributes to raising awareness on the issues of safe migration, irregular migration, migrant smuggling and human trafficking.

Pre-departure briefings are important for the protection of migrants and migrant workers. These briefings provide basic information to departing migrants to ease their transition into the country of destination and empower them with necessary and useful information to maximize the benefit of their overseas employment experience.

The MRC staff supports the Protectorates of Emigrants Office (PoE) with pre-departure orientations to those who are ready to go to the Kingdom of Saudi Arabia (KSA), United Arab Emirates (UAE), Qatar, Malaysia, South Korea and other countries for employment. The MRC has furthermore started to provide country-specific pre-departure briefings in cooperation with several Overseas Employment Promoters (OEPs), for different countries including Romania, Saudi Arabia, UAE, Oman, Qatar and Malaysia.

During pre-departure orientation, we provide detailed information on:

• Migrant workers’ rights and duties,
• Safety and health at workplace,
• General working and living conditions in the destination country,
• Key challenges one might encounter and coping strategies, and
• A detailed list of all important contacts in case of emergency.

Check out the pre-departure pamphlets for a number of countries here.

MRCs provide free of cost orientation to intending migrants (workers, professionals and students). We emphasis on informing people about safe migration whether it is for employment, settlement or education. The orientation sessions highlight the benefits of regular migration and expose the hazards and consequences associated with irregular migration, migrant smuggling and human trafficking. These sessions are designed to help migrants in not only making an informed decision but also ensure that the migration process is smooth and safe.

MRCs recognise the importance of technical and vocational training institutions in promoting skilled migration. We have designed free of cost orientation classes for students at technical and vocational institutions, colleges and professional universities. These classes cover safe migration, the current migration trends and social and economic benefits of migration. MRC counsellor’s visit technical institutions, colleges and universities to hold awareness session on a regular basis.

The MRCs have furthermore developed community outreach activities, where MRC teams visit villages, towns at district level and organise information sessions on migration for the local communities. The MRCs builds the capacities of local CSO’s on migration and also collaborate with them to provide targeted information through various mediums, i.e. through a local theatre play and the screening of Pakistani documentaries on migration issues.

MRC has established a referral system with government and private institutions to facilitate the migration process based on individual needs. MRC Counsellors can assess the needs of intending migrants and refer them to relevant institutions to get necessary documentation, trade testing, certifications, verification of advertised jobs by overseas employment promoters and inform about the process to register their grievances if any.

Learning and training are more flexible now! Online course is a new feature from the MRC Pakistan. This makes the learning and training more convenient for the migrants. Migrants will be able to take training from any place and at their convenient time.

Trainees will just require a digital device and internet connection to participate in this course. From this online training module, a prospective migrant can complete the pre-emigration orientation session, pre-departure orientation session, and post-arrival orientation session by his/herself. This module is designed as a self-learning module. After successful completion of the course, learners will receive a completion certificate.

To take these courses, click on this link: https://www.icmpdsilkroutesmodules.com/